Provider Hub

Open Negotiation Notice

The Federal IDR process is available only for certain services, such as out-of-network emergency services, certain services provided by out-of-network providers at an in-network facility, or out-of-network air ambulance services. The Federal IDR process is also only available if a state All-Payer Model Agreement or specified state law does not apply; otherwise, the state Agreement or law applies. To view information about the Federal IDR process, please review this document.

Provider Portal

The Friday Health Plans portal is your one-stop shop where you can:

• Check authorization statuses
• Access claims data
• Search for forms
• Review provider manual
• View member eligibility

Sign up for the Friday Health Plans Provider Portal and submit your provider information for approved access.

Claims Information: Colorado

Payer ID: H0657
Mailing/Claims Address: Friday Health Plans, PO Box 21594, Eagan, MN 55121 (If you send a claim to the Sidney, NE PO Box, it will be forwarded).

Provider Service: 800-475-8466
Colorado Provider Support Email:  CO-Providers@fridayhealthplans.com
Referrals and Prior Auth: 888-500-1513 (fax), or email CO-medical@fridayhealthplans.com
Pharmacy-Prior Auth: Call 844-922-7796 for questions. Submit forms to 833-434-0563 (fax)
Contract Questions: CO-Providers@fridayhealthplans.com
Credential Contact for Current Providers: providers@fridayhealthplans.com
Open Negotiation Requests: IDR@fridayhealthplans.com

Interested in joining the Friday Health Plans network?
You can inquire about being on the Friday Health Plans network by emailing us at CO-Providers@fridayhealthplans.com.

COLORADO UPDATES

Child Health Plan Plus (CHP+) Notification 

Effective July 1, 2022, Friday Health Plans will no longer operate as a Managed Care Organization (MCO) in Colorado for the Child Health Plan Plus (CHP+) program. As a result, providers who do not have an active contract with another CHP+ MCO will not be eligible for reimbursement for services delivered to CHP+ members after June 30, 2022. View detailed information here.

Medicare Cost 2022 Network Update

As of 1/1/2022, Friday Health Plans will no longer be a part of the Medicare Cost network in Colorado. All impacted members will receive notice in October 2021. All providers that were previously part of this network through Friday Health Plans will not need to take any action. Medicare lines of business will no longer be active under the Agreement in place since Friday Health Plans will no longer have a Medicare Cost membership. If you have any questions, please reach out to your Colorado Contracting and Provider Relations team at co-providers@fridayhealthplans.com.