Provider Hub

Internal Dispute Resolution Process

The Federal IDR process is available only for certain services, such as out-of-network emergency services, certain services provided by out-of-network providers at an in-network facility, or out-of-network air ambulance services. The Federal IDR process is also only available if a state All-Payer Model Agreement or specified state law does not apply; otherwise, the state Agreement or law applies. To view information about the Federal IDR process, please review this document.

Provider Portal

The Friday Health Plans portal is your one-stop shop where you can:

• Check authorization statuses
• Access claims data
• Search for forms
• Review provider manual
• View member eligibility

Sign up for the Friday Health Plans Provider Portal and submit your provider information for approved access.

Claims Information: Georgia

Payer ID: H0657
Mailing/Claims Address: Friday Health Plans, PO Box 21594, Eagan, MN 55121 (If you send a claim to the Sidney, NE PO Box, it will be forwarded).

Provider Service: 844-521-7999
Provider Support Email:  GA-Providers@fridayhealthplans.com
Referrals and Prior Auth:  833-727-2600 (fax) or email at GA-Medical@fridayhealthplans.com
Pharmacy-Prior Auth: Call 844-922-7797 for questions. Submit forms to 833-434-0563 (fax)
Contract Questions: GA-Providers@fridayhealthplans.com
Credential Contact for Current Providers: providers@fridayhealthplans.com
Open Negotiation Requests: IDR@fridayhealthplans.com

Interested in joining the Friday Health Plans network?
You can inquire about being on the Friday Health Plans network by emailing us at GA-Providers@fridayhealthplans.com.