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Notice of Non-discrimination

Notice of Non-Discrimination

Friday Health Plans complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including pregnancy, sexual orientation, gender identity, or sex characteristics).

Friday Health Plans:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:    
    • Qualified sign language interpreter
    • Written information in other formats (large print, audio, accessible electronic formats, braille, and other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the Friday Health Plans Member Services at 800-475-8466.

If you think we treated you unfairly because of your race, color, national origin, age, disability, or sex, you can file a grievance with Friday Health Plans. You can file a grievance using phone, mail, or email.

Email:        compliance@fridayhealthplans.com
Phone:      1-888-533-3696 (TTY: 1-800-659-2656)
Mail:          Chief Compliance Officer
                   1777 S. Harrison Street
                   Denver, CO 80210

If you need help filing a grievance, please call the compliance team 1-888-533-3696 (TTY: 1-800-659-2656).

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Español (Spanish)

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 844-805-5000 (TTY:800-659-2656


Tiếng Việt (Vietnamese)

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 844-805-5000 (TTY: 800-659-2656)


繁體中文 (Chinese)

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 844-805-5000 (TTY: 800-659-2656)


한국어 (Korean)

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.
844-805-5000 (TTY: 800-659-2656)번으로 전화해 주십시오..


Русский (Russian)

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 844-805-5000 (телетайп: 800-659-2656).


አማርኛ (Amharic)

ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 844-805-5000 (መስማት ለተሳናቸው: 800-659-2656).


Deutsch (German)

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 844-805-5000 (TTY:800-659-2656).


Français (French)

ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 844-805-5000 (TTY:800-659-2656).


العربية (Arabic)


ﻣملحوظة: إذا كنت تتحدث اللغة العربية، فإننا نوفر لك خدمات المساعدة اللغوية بالمجان. اتصل على الرقم
 8466-475-800 (رقم الهاتف النصي: 2656-659-800)


Tagalog (Tagalog – Filipino)

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 844-805-5000 (TTY: 800-659- 2656).


नेपाली (Nepali)

ध्यान दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 844-805-5000 (टिटिवाइ: 800-659-2656


日本語 (Japanese)

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。
844-805-5000(TTY:800-659-2656)まで、お電話にてご連絡ください。


èdè Yorùbá (Yoruba)

AKIYESI: Bi o ba nsọ èdè Yorùbú ọfé ni iranlọwọ lori èdè wa fun yin o. Ẹ pe ẹrọ- ibanisọrọ yi
844-805-5000 (TTY: 800-659-2656).


فارسی (Farsi)

- توجه: اگر به زبان فارسی صحبت می‌کنید، خدمات پشتیبانی زبان به‌صورت رایگان، برای شما در دسترس می‌باشد. با شماره 800-475-8466 (تله‌تایپ: 800-659-2656) تماس بگیرید. 


Oroomiffa (Oromo)

XIYYEEFFANNOO: Afaan Oromoo yoo dubbattan tajaajilli gargaarsa afaanii bilisaan isiniif kennama. Lakkoofsa bilbilaa 800-475-8466 (TTY: 800-659-2656) irratti bilbilaa.


ᏣᎳᎩ (Cherokee)

ᎠᎦᏎᏍᏙᏗ: ᎢᏳᏃ ᏂᎯ ᏣᎳᎩ ᎯᏬᏂᏍᎩ ᏱᎩ, ᎠᏎᏊ ᎦᏬᏂᎯᏍᏗ ᎠᎵᏍᏕᎵᏍᎩ ᎢᏗᏓᏛᏁᏗ ᎡᏣᏛᏅᎢᏍᏓᏁᎸᎢ. ᏫᎨᎯᏴᏓᏏ 800-475-8466 (TTY: 800-659-2656).


Kreyòl Ayisyen (French Creole)

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang aladispozisyon w gratis. Rele nan
800-475-8466 (TTY: 800-659-2656).


ગુજરાતી (Gujarati)

ધ્યાન આપો: જો તમે ગુજરાતી બોલો છો, તો તમારા માટે નિ:શુલ્ક ભાષા સહાય સેવાઓ ઉપલબ્ધ છે. 800-475-8466 (TTY: 800-659-2656) પર કૉલ કરો.


Kreyòl Ayisyen (French Creole)

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang aladispozisyon w gratis. Rele nan
800-475-8466 (TTY: 800-659-2656).


हिंदी (Hindi)

ध्यान दें: यदि आप हिंदी बोलते हैं, तो आपके लिए मुफ्त भाषा सहायता सेवा उपलब्ध है। कॉल करें
800-475-8466 (TTY: 800-659-2656).


Kreyòl Ayisyen (French Creole)

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang aladispozisyon w gratis. Rele nan
800-475-8466 (TTY: 800-659-2656).


Hmoob (Hmong)

MOB SIAB RAU: Yog tias koj hais lus Hmoob, muaj kev pab cuam txhais lus pub dawb rau koj. Hu rau 800-475-8466 (TTY: 800-659-2656).


Ilocano (Ilocano)

DUMNGEG: No agsasaokayo iti Ilocano, adda libre a serbisio a tulong iti pagsasao para kadakayo. Tawagan ti 800-475-8466 (TTY: 800-659-2656).


ພາສາລາວ (Lao)

ເອົາໃຈໃສ່: ຖ້າທ່ານເວົ້າພາສາລາວ, ມີການບໍລິການຊ່ວຍແປພາສາໃຫ້ທ່ານໂດຍບໍ່ເສຍຄ່າ. ໂທ 800-475-8466 (TTY: 800-659-2656).


ភាសាខ្មែរ (Khmer)

សម្គាល់៖ ប្រសិនបើ​អ្នក​និយាយភាសាខ្មែរ យើងខ្ញុំមានផ្ដល់ជូន​សេវាកម្ម​ជំនួយ​ផ្នែកភាសា​ដោយ​ឥត​គិត​ថ្លៃជូន​ដល់​អ្នក​។ ទូរសព្ទមកលេខ 800-475-8466 (TTY: 800-659-2656)។


Português (Portuguese)

ATENÇÃO: se você fala português, há serviços de assistência em idiomas gratuitos disponíveis para você. Ligue para 800-475-8466 (TTY: 800-659-2656).


Fa‘aSāmoa (Samoan)

FA‘AFOFOGA MAI: Afai e te tautala Fa‘aSāmoa, o lo‘o avanoa le ‘au‘aunaga fai fua i lea gagana ia te oe. Vala‘au le 800-475-8466 (TTY: 800-659-2656).


ภาษาไทย (Thai)

โปรดทราบ: หากคุณสื่อสารด้วยภาษาไทย คุณสามารถรับบริการช่วยเหลือด้านภาษาโดยไม่มีค่าใช้จ่าย โทร 800-475-8466 (TTY: 800-659-2656)


اردو (Urdu)

توجہ دیں: اگر آپ اردو بولتے/بولتی ہیں، تو آپ کے لیے زبان سے متعلق اعانت کی خدمات، مفت دستیاب ہیں۔ (800-475-8466 (TTY: 800-659-2656